Contact Us
Got a question about a no KYC casino review, spotted something that looks out of date, or want to flag an issue with one of the sites we cover? This page explains how to reach Crypto Casinos and what kind of enquiries we can actually help with.
How to reach us
The best way to contact Crypto Casinos is by email at [email protected]. We read every message and try to respond within a couple of business days, though enquiries that require us to re-check a casino's licensing, bonus terms or withdrawal process can take a little longer to answer properly.
When you write in, it helps to include:
- The name of the casino your question relates to, if applicable
- What device or browser you were using, if it's a technical issue with the site
- Any relevant details such as approximate dates, so we can look into it accurately
What we can help with
We're a review and comparison site, not a casino operator, so our team can't access your casino account, process a withdrawal, or resolve a dispute over a bonus you've been paid at one of the brands listed above. Where we can add value is on the research side. That includes:
- Corrections — if you believe our rating, offer details, or wagering terms for a listed casino are wrong or out of date
- Clarifications — questions about how we assess no-KYC policies, supported coins, or payout speeds across the sites we cover
- Feedback on our methodology, coverage, or the way we present a particular casino's strengths and weaknesses
- General questions about how crypto deposits, withdrawals, or wallet setup typically work at the casinos we review
For account-specific problems — a delayed withdrawal, a disputed bonus, a locked account, or a verification request you weren't expecting — your first step should always be the support team of the casino itself, since they're the only ones with access to your account. Most of the sites ranked on this page list live chat or email support directly on their platform.
Reporting an issue with a "no KYC" claim
No-KYC policies vary a lot between operators, and they can also change — a casino that allows anonymous play up to a certain withdrawal threshold today may adjust that threshold, or ask for identity verification on larger cash-outs or if its risk systems flag an account. If you've come across a casino claiming no verification that then asked for ID, or the reverse, let us know. This kind of frontline feedback is genuinely useful for keeping our reviews accurate, and we factor it into how we describe each site's verification process going forward.
Questions about legality and your state
We get a steady stream of messages asking whether it's legal to play at an offshore crypto casino from a specific US state. We can point you to general information, but we're not able to give a definitive legal opinion for your individual situation — gambling law varies by state, changes over time, and depends on details we don't have visibility into. If you need a firm answer, a licensed attorney in your state is the right person to ask. What we can say plainly: these casinos are typically licensed offshore, in jurisdictions such as Curaçao or Anjouan, rather than by any US regulator, and players are responsible for checking their own state's laws before signing up.
The same goes for tax questions — winnings and crypto gains can both carry tax implications in the US, and we'd always point you toward a qualified tax professional rather than trying to answer that ourselves.
If you or someone you know needs support
If your message is about gambling becoming difficult to control — for yourself or someone close to you — please don't wait to reach out for help. The National Problem Gambling Helpline is available at 1-800-GAMBLER, free and confidential. It's worth knowing that offshore crypto casinos often don't offer the same self-exclusion tools or player protections as state-regulated operators, so building in your own limits matters more than usual. Our Responsible Gambling page has more on the tools worth setting up before you deposit anything.
All content on this site is intended for adults of legal gambling age in their jurisdiction — 18+ or 21+ depending on the casino and state rules that apply to you. If you're not sure which applies, check directly with the casino before creating an account.
Other useful pages
If you're after background on the team rather than a specific enquiry, our About Us page covers who runs this site and how we approach reviews. If your question is really about the fine print you'll agree to when using this site, our Terms and Conditions page has that laid out in full. And if you're specifically after casinos outside the UK Gambling Commission's self-exclusion scheme, that's covered separately on our Non GamStop Casinos page rather than here.
Whatever the reason you're reaching out, we'd rather hear from you and get something right than have an error sit uncorrected on the site — so don't hesitate to send that email.